Matlock’s Used Auto Parts is an auto salvage yard located at 16055 Cool Springs Road in Cleveland, NC 27013. This junkyard specializes in selling used parts and components from vehicles that have reached the end of their life. It caters to both repair shops and individuals looking to save money on quality parts for their vehicles. Matlock’s used auto parts offers a wide selection of car, truck, and SUV parts including engines, transmissions, fuel tanks, radiators, wheels and tires, cooling systems, electrical systems, interior and exterior trim pieces, steering components and more. All parts are sold as-is with no warranty or guarantee; however, staff members are available to assist customers who have questions about which part may work best for their particular make and model vehicle. In addition to offering competitive prices on new and used parts, Matlock’s also offers free removal services for any unwanted or non-running vehicles that are brought into the yard. Customers can also expect friendly customer service from knowledgeable staff members who will help them find the part they need quickly and easily.
Your truck driver is driving through winston Salem NC at 1045pm on Thursday, September 15th on I-40 westbound doing 80mph n a marked 55mph WORKZONE. Pathetic. Rode me in workzone for 2 miles, then at the lane cutoff has to pull over at end of lane and slam on breaks. You should save your company.millions in a lawsuit and find a new driver.
THIS PLACE DOESN’T DESERVE A STAR BUT THERE ARE NO OTHER OPTIONS! These reviews have to be scripted because there is ZERO customer service here! We purchased an engine with a warranty that had a bad head gasket. They switched out our 90k mile engine with a 280k mile engine that ALSO had a bad head gasket. THESE PEOPLE DO NOT ANSWER THE PHONE OR REPSPOND BACK TO YOU!! I spent over $6,500 in useless labor because they failed to check the parts they sell with a warranty. I drove up there ( which later found out they will come to me but I needed the money back from the core to pay the mechanic AGAIN) SO I drove 1.5 hours out of my way to return the core to get my money back. Mindy you, I GIFTED them my core because I knew it was bad. BUT THEY GOT IT FORFREE… Since I arrived at 4:36 it was tooo close to 5:00 to issue a refund or even accept the return. They forced me to make ANOTHER 1.5 hour trip out of my way to get my money back. After going through this entire episode they still refuse to send my complete refund and they refuse to warranty the labor even though it was done at a real shop with an ASE certified mechanic and they have documentation of this. I will NEVER purchase anything from this joke of a place again and I will file a civil suit because this is wrong. the entire thing is wrong.
Have bought many parts from these guys, engines and transmissions mostly. So far haven’t needed to use their warranty. Price sometimes is a little more than the salvage yards that warranty for 30 days but well worth the 6mo and 1 yr warranties they offer. No issues whatsoever with customer service. Owner: American Automotive
DO NOT BUY FROM HERE. Waiting 30 mins on hold each day for 10 days to be told to reach out to the owner by email only. Owner is a 18 year old girl. NO RESPONCE from the Owner. Told her to call me after several emails and NO Call or Response. ONE OF THE WORST JUNKYARDS IN NC.
Way over priced. Must think your USED parts are made of gold. Was quoted $300 for a steering column. Called another salvage yard and found the same part for $170 less. Not the first time this has happened. Not sure how y’all stay in business over charging like that. I know I for certain will not be calling y’all anymore, I’ll order it from California before I give y’all a single dime.
Open Now~08:00 AM - 05:00 PM
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