Brothers Auto Parts is a family owned and operated auto parts store that has been serving the Indianapolis area for over 30 years. We provide our customers with quality part selection, unbeatable prices, and friendly customer service. Our knowledgeable staff are on hand to help you find the right part for your vehicle quickly and easily. Whether it’s an engine part, brake pad, or light bulb we have what you need to get your car back in working order fast! Brothers Auto Parts is here to make sure that you get back on the road safely and as soon as possible. If you’re looking for reliable auto parts at a reasonable price then Brothers Auto Parts is your one-stop shop! Visit us today at 1000 S Kitley Ave in Indianapolis for all of your automotive needs. We look forward to helping you!
Called yesterday morning and spoke with Cindy. Ordered a reservoir coolant tank. Paid with a credit card over the phone and Cindy told me the part would be ready in a couple days. Cindy called me yesterday afternoon and informed me that my part was ready. I picked it up this morning. I searched other salvage yards and could not find one. E-bay wanted over twice what I paid at Brothers. Very satisfied with customer service, the part and definitely the price. Thanks Cindy!
Definitely wont purchase from this business again. Make sure you
check your invoice at least 5 times before sliding your card because they will try to rip you off. Speaking with the manager also doesn’t help so here i’m leaving my honest review from my experience.
Went to get a quoted price for my car and they told me $200 for a car door. I told the guy is it new? He said you called a salvage place with a bad attitude. That’s pretty high for a used door not new.
I had the worst experience in the hands of Jeremiah Johnson, a guy who claimed to be the owner of the business. After making me wait for more than a week for my parts, he abruptly ended the sale just because I said his customer service agent – a guy called Jose, lied to me by giving me delivery dates that he could not honor. Jeremiah, the so-called owner came at me screaming with so much arrogance, unprofessionalism and anger that I couldn’t imagine how he has been in business all this time. This is the last place I would ever recommend to anyone. Poor customer service and very hostile atmosphere shown to me by Jeremiah Johnson. The guy needs help because his emotions are seemingly abnormal.
Dont go, they will show u a price thats very good online when u look it up. They will then run your vin#(something 90% of us do anyway when looking for parts to make sure we are getting something that works) then they state the part that u saw online doesnt fit your vehicle but in 3-4 days they can have one thats 10x the price mailed in that does fit. Then will not sell you the original one u found online either because it doesnt match your vin. So.. they want u to see an amazing price online then u go in and shut that down to give u 10x the price on one that will fit your vehicle. The staff are great and everything just the way they do business is a 0 out of 5 stars.
SaturdayDay Off!
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