Fenix Parts Rahway (Formerly Leesville Auto Wreckers) at 186 Leesville Ave, Rahway, NJ 07065

Bought a tailgate glass for qx60 was cheapest price as it cost over 440 got it for 220 here. Pick was fast and easy. I’d recommend buying from here if you wanna save money

So I needed to purchase an engine since my car broke down and my mechanic highly recommended Fenix. So I purchased an engine. My first issue is they were not able to ship it to my mechanic. So that meant we had to transport the engine ourselves which caused an inconvenience money and time for both my mechanic and myself. After finally picking up the engine, the engine had a damaged intake manifold and throttle body. The rep at Fenix was made aware and offered to replace the 2 parts without charge. So we take the replacement parts and my mechanic is about to put the engine in but finds the engine is full of water and no cap at the top of the engine. So we reach out and advise that the engine is full of water which is strike 3… 1 was the damaged parts on the engine, 2 no cap on the engine. You would think that the company would offer to pick up the engine after the fact that the engine had all these problems. Mind you I spent 2600$ on the engine. They would not even pick up the engine so, I had to rent a truck to return the damaged engine to them. I’m sorry but this is not customer service. How can you sell products and not care about the condition of the products? How can you not offer shipping and handling to requested address, when you are a car part selling business that mechanics rely on and constantly call? Why would you not transport the part back when the company was at fault of its condition? The only thing they did to make the situation right was to refund me. There was no empathy or effort to make it right. They offered me another engine with 13,000 more miles than the one I purchased but I had to pay an additional 800$..meaning I will have paid Fenix 3400$ and possibly not get what I pay for including bad customer service. Yeah no I will not give this company another dime. When you buy parts from Fenix, you get bad customer service, lack of concern on the condition of the parts you purchase, and will not ship parts to mechanic requested locations even if the part is faulty and it has to be returned, then they want more money to replace faulty parts, and not acknowledge their business rapport mechanics who recommend them. Don’t buy parts from them. There are other places that will treat customers and mechanics better.

The rear door on my SUV took a hit and needed to be replaced. I’m impressed with how on point Fenix was during this process. Davion M. helped me locate the right part for the right price and did so quickly!

Horrible. Don’t buy from here . Bought a car door that was labeled as Grade “A”. Not only did it have scratches all over. It had severe rust. You could break off the metal with hands using little or no effort. They leave most of
Their exterior car parts under the sun and rain. Even car seats .!

I have been dealing with cars for 20 years. this is the 1st used car parts place l. who really live up to their word. courteous staff. Lovedeep Singh was very helpful. went out of his way to help us.
Thank you for your kind assistance