Big Toe Auto Salvage at 213507 E SR 397, Kennewick, WA 99337

Had an amazing experience, Efren was awesome and Anna provided great customer service. If I’m ever needing help these guys are my go to! 5 stars! Definitely a company of their word!

They need to get the place up to date and in this decade. Phone calls are near impossible to get someone who understands or is able to help you. In person very nice but still no one has any idea what there doing. Covid free no crazy governors mandates here 5/11/2021

Call them for a part, they’ll shop and give you a price later. $650 plus tax and core for a motor with unknown miles?!?! Gotta be stupid. Motor in question was a plain old 4.3 Chevy V6, nothing uncommon at all. They sold a motor to a friend of mine, with nicely written compression #s on it, all great numbers. $800 for a dodge 5.9!?!? Really? Motor began smoking badly, and of course, they had no proof of mileage and by now you should know they make up compression numbers. Will NEVER recommend this place or purchase anything.

One of my friends referred me here. She had an excellent experience so I thought I’d give it a try. Big Toe has been nothing but amazing and helpful to me. I bought a car from them and they have worked with me from day one. I have nothing bad to say about them. I read all the other reviews and I’m suprised they are so negative. I’ll be going back to buy another car after I’ve paid this one off for sure.

My car broke down not even a block away so I called them and told them “Hey I broke down just by the coffee shop my car just stop running while I was driving can I have it towed here and checked out and fixed” them “ yes we can tow it and have it looked at no problem” me “Great !!!!!” They kept my car and then called me and told me your motor blew out so I went and pre payed 600 cash then on pay day came back to pay 800 more for a whole engine (used) put in it was used as they explain but when I went to pick up my car omg that bad boy was so bad and when we went in to tell them before leaven the place the mechanic told me I put your engine in but didn’t test drive it so I’m telling u your good for 48 hours if not I’ll fix it free of charge. Needing my car for my kids I took it but I came back on Monday and the out come was very unreal they told me my car was totally non fixable so we tryed to make things right I got another car from them and not even 12 hour later my children where helping me push the car off the road again!!!!!( I forgot to mention the part that my first car stayed on the freeway after the mechanic assured he did a good job!!!!!! And my children had to help push there too and a nice lady gave us a ride home and her husband come to help tow my other car where he discovered the motors had bolts popped out the motor any was long story short I owe them for labor even thoe I have no car at all and I’m the one who is a accused of trying to get them for money this place is by far the WORST place and the state needs to go and do a check on all mechanic certification cus Iv never had a mechanic not test his job and flat out admit it and want pay for this. Ps I had to give back the car they sold me also it just didn’t want to go either here there or no wherez ‍♀️ ‍♀️ ‍♀️ ‍♀️ ‍♀️ ‍♀️ ‍♀️