August Pohl Auto Parts is a locally owned and operated auto parts store located in the heart of Berrien Springs. August Pohl has been serving the area for over 30 years, providing quality parts and customer service to locals and visitors alike. August Pohl offers a wide variety of items for all makes and models, from brakes to batteries to exhaust systems; August Pohl has got you covered. August Pohl also offers excellent customer service with knowledgeable staff always on hand to answer any questions or help out with advice. August Pohl is open six days a week for your convenience, so don’t hesitate to drop by! August Pohl Auto Parts: The best selection in town! Visit us today at 468 W Ferry St, Berrien Springs, MI 49103. You won’t be disappointed!
August Pohl Auto Parts: Quality parts and customer service for over 30 years! Visit us today at 468 W Ferry St, Berrien Springs, MI 49103. Don’t hesitate to drop by – we look forward to serving you!
Spent $9500 on bmw engine/exhaust. Roy’s description over the phone on condition seems pretty accurate thus far. Very easy to deal with. Drove 3 hours and they had me out of there within minutes. Highly recommend….some retail customers reviews are just totally unfair and inaccurate! Ordered dozens of times from these guys and always a good experience
I had a good experience. I was planning on getting everything shipped but they only accept money orders so I decided to pick up personally. Danny helped me a lot by confirming I got the right parts and also let me check some other parts they had in stock. I will definitely be back.
Never had such a hard time buying parts, especially from commission sales person.. I did all the work! The owner should digitise the sales and just hire wear-house people it was so bad!
Roy put in no effort. I almost walked out on sale multiple times, and didn’t walk away ultimately because I already had so much time invested in dealing with them.
Also to anyone thinking of buying from them, before you commit time, just an FYI, they only accept Zelle and wire transfer for payment. My bank froze my account thinking it’s fraud so I had to deal with bank in addition to taking a giant risk sending those payment methods. Only pray my parts are delivered and in condition described.
I would never do business with them again.
Oh and to top it off, I was having such a hard time with Roy, I called back and tried to work with another sales agent. He told me he couldn’t do that. The sale would be Roy’s since he was first point of contact. Haha..
So customer is very low in the decision making process there haha
I’ll give it to the owner though, parts were prices very well. Just needs better sales reps.
Roy of this Shop likes to lie, he provided an email but didn’t provide a payment method and expet a payment via wired. Poor Customer service and Poor Professionalism. I wont and don’t recomment this Shop.
Horrible customer service!!!! Had a part ordered, asked to have it drop shipped to our customer, was told the shipping address could be changed on the PayPal invoice that was sent. Filled out the invoice, but absolutely no where on the invoice to change the shipping address. Then emailed back to Tom at August Pohl, he then claimed it had to be sent to the address on the PayPal invoice. Then, I get a PayPal credit. Asked what that was all about, he said the part had to be paid for with a wire transfer. I told him I was not going to pay to have a wire transfer done! I asked him to please re-send me the PayPal invoice and just ship the part to us and we would take care of sending it to our customer. His exact words back were “I am going to pass, all the best”. The whole transaction was extremely fishy and very unprofessional.
Open Now~08:00 AM - 05:00 PM
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