B & H Auto Parts at 1500 W Pulaski Hwy, Elkton, MD 21921

Went looking for some parts for my jeep Cherokee got to the location on Pulaski highway and was then directed to a different location for car parts about 3 1/2 miles away. when I got there I noticed a sign saying to go to the other side so I did and then noticed that door was locked to and was greeted by somebody opening the window saying “here”. I proceeded to step up to the window where the rude man asked what I needed and while I was still confused at the idea of being served through the window I got my thoughts together and Asked for what I came for and he demanding to know if that he found the parts that I would buy them and I said if the condition was right.
He then got on the walkie-talkie and paged somebody about three times while I sat there with my head through a window. I didn’t hear any response from the radio and by that time I already had enough so I said thanks anyway and left, horrible customer service employees with attitude won’t be spending my money here

best yard around for used parts, if they have the part(S) i need they usaly have them at my shop door by lunch the next day,, these guys go out of there way my shops over an hour away in delaware.

Really rude on the phone just hang up on you. I know we all don’t know cars as well as you guys, it’d be nice if you didn’t talk to us like we are idiots for not knowing about cars.

Don’t try calling with any questions, they’ll just hang up on you mid question. Was on the phone for less than a minute.

Service depends on who you get. Some employees are very professional and kind, others are rude and uninterested. The hours listed on the website are not accurate, the place closes as early as 3:30 some days. But for the most part the service is worth it, the prices are fair.