Baldwin Used Auto Parts at 204 Co Rte 21/5, Charleston, WV 25320

My bf bought a jeep motor from these fellas who were generally very nice and willing to help us. At first the guy said 650 and he would deliver then when I called to set up the purchase he said it would be 40$ extra for delivery. Then ken said it was a miscommunication and it would be free of charge as long as they could have the old engine. Not only did they take all day to deliver but once they did they brought the wrong engine. Then wen they returned with the correct one they also added a 40$ charge for delivery. That’s the only reason they didn’t get 5 stars from me. I deals a deal. It’s not right to charge someone for your employees mistake.

I do not recommend Baldwins at all I bought a engine from them they said I had 60,000 miles on it which was a lie it was a very unhealthy engine that had a lot of issues I had them sign a bill of sale and they said that I could give my money back within 30 days or another engine and they never did that they’re liars

Called company to get VIN nber match on part woman took my VIN number and assured me they had part for a 2010 Honda Fit. After I drove 3 hours they not only didn’t have the part but the car was not even the year the womanwas are told me it was. Offered not even a apology for what they did. Was rude and unprofessional in every way. DO NOT WASTE TIME cars are all buried in a foot of red mud.UNREAL.

Stay clear of this company, check the reviews you have a high chance of this company cheating you out of money with non-working junk parts. Waited 3 hours to buy used seatbelts. When I received them, they had been cut out of a car with a Sawzall as panels were still attached to the muddy seat belts. A few days later my mechanic called and said the seatbelts were cut up and unusable, Baldwin’s stated that I cut them up. I have no idea why they said that. Check the reviews and see the pattern of non-working junk parts and Baldwins getting nasty blaming customer that the part did not work. They just pull and hand it to you, no testing and will not refund or exchange. Come to find out people in the car industry in this area said to stay clear of this business.

Service was awful. Owner of this company accused my husband of stripping out the holes when the owner said there was enough thread to hold the screws from 6 feet away. Should have taken the part and told him what he could do with it. Treated my husband like a red headed stepchild. Place was very dirty. Had a least seven or more dogs in the area that looked to be not taken care of. Very arrogant and unprofessional. Watch what you buy from this company. They don’t care about their customers only about money the can steal from you. Definitely make this the last place on earth to buy from.