B&R Auto Wrecking at 1052 Goldfish Farm Rd SE, Albany, OR 97322

Very good price and gentleman had great customer service over the phone. However the most unfriendly customer service once you walked into the lobby.. I would have gave 5 outta 5 if the 4 people that weren’t on phones could of gotten acknowledged me. I bought 4 tires with 80% tread for 200 very thankful for the price.

Been going to B&R since I was like 16 and I had my first car! They’re always very helpful and accommodating when I’m looking for a part but I don’t know the correct name for it lol also if they don’t have it they’ll search or call the other yards and get it shipped to them! Would definitely recommend checking here before buying new if you can!

I didn’t plan on leaving a review other than the one star. I was a faithful customer there until I had picked up a transmission for a friend’s car, I didn’t need it after about 4 months and I reached back out to see if I could get a return or some sort of credit and I got the runaround about five times in a row and didn’t even get my calls returned and was treated like I was some sort of thief trying to rob when I just wanted to give you guys the transmission back instead of it sitting on my porch or going to the scrap yard. Some of the most poor customer service I’ve ever gotten from a wrecking yard sadly. This is your Albany location I’m referring to. I still have the transmission as well, I had the paperwork even.

I have needed some parts for an older vehicle I purchased last summer. Very happy with the customer service I received, and price was good. Jarrod was very helpful. Can’t remember the name of the other gentleman that helped me, but he stayed in touch and kept me informed when one of the parts wasn’t in the condition we hoped for and worked with me to take care of the situation. Will definitely be my first call when I need anything else.

Jennifer was very helpful when I was looking for a part for my car. She welcomed me when I walked in the door and she was very sweet the whole time She worked with me and my budget to find the right part. I would definitely work with her again. She’s amazing