Copart – El Paso at 501 Valley Chili Rd Bldg 1, Anthony, TX 79821

So these people called me the week that Allstate insurance’s agent and I agreed that for $465.56 I would get my 1996 jeep Cherokee back. The biggest reason I wanted it back was because before I was hit and rolled over, I had just purchased 5 new All terrain tires for $1250.00. when the young lady from CO parts called and informed me that it was ready; I informed her that I would need more than a week but not sure how long for certain. She said all was well and that I simply need to call when I’m ready to come pick it up. I informed them that as soon as my attorney released the awarded money I would be able to come retrieve my Jeep Cherokee. Now they are telling me that they called and spoke to me 3 times and that they destroyed it and that it was abandoned!! They lied to Allstate insurance company and said that I hung up on them and abandoned it so they had it towed and destroyed. So now I don’t get my Jeep or the $465.56 I will be taking them to court an drhis will be rectified. If you get a call from the insurance adjusters and they say co-parts , tell them NO! If you want to see your vehicle back. This would be considered theft if I had lied about it and no longer had someone’s vehicle.shame on you and your Manager for her rudeness and unconcerned disregard when I called the second time today. They never sent an email nor a VM and lead me to believe that my vehicle was safe and waiting.

Third time visiting. Never had problems before. Went to pay and pickup was informed can’t pickup due to new procedures and appointments in additional application for copart. Reschedule for following day at 9am. I arrive at 0840AM and it was disorganized. I didn’t receive my vehicle till an hour after my scheduled appointment time.

Now you need to make an appointment with them . I suggest you make it early . if you’re looking for cars, trucks, r.vs . They have wrecked autos . They don’t sell parts at all. They are insurance wrecks. You can bid on them . You need to haul it yourself. It is a big , savage lot.. Be prepared if you’re picking up something , make sure to find our how bad of shape it is in ..

Do not buy at Copart they put run and drive but they don’t even start. They won’t refund your money. The people are rude inside the office. The office manage won’t even solve the problems. Don’t buy from Copart I rather buy at insurance auto action IAAI.

The selection is good and the prices are fair. The staff is always helpful, courteous, and efficient. I like that you can preview the cars personally before the auction.