Indy-Westside Auto Parts, located at 505 South Tibbs Avenue Suite 4 Central, Indianapolis, IN 46241, is a used auto parts store that specializes in salvaged and recycled components. As a junkyard, salvage yard, scrap yard or wrecking yard, their main offering are junk cars and parts. With over 50 years of experience in the automotive industry they have grown to become one of the largest suppliers of used auto parts in Indiana.
At Indy-Westside Auto Parts customers can find anything from engines to transmissions to wheels and more. They employ a highly trained staff with decades worth of knowledge on all makes and models. Their inventory includes thousands of late model parts such as foreign vehicles like Nissan and Toyota as well as domestic cars like Ford and Chevy. And if their warehouse doesn’t have the part you need, they can source it for you through their network of reliable suppliers.
In addition to providing top quality auto parts at competitive prices, Indy-Westside Auto Parts also offers exceptional customer service. From the moment you walk into their warehouse you are greeted by friendly staff who will go above and beyond to help find exactly what you’re looking for. They offer free quotes on any part that may be needed so customers know up front what they will be paying before making their purchase. Their team is also available via phone or email should any questions arise about an order or an upcoming installation job.
For those ready to install their own new or used parts Indy-Westside Auto Part provides helpful tools such as tips from certified mechanics as well as instructional videos and tutorials showing how to do the job correctly the first time around. Ultimately it’s up to them to make sure each customer is satisfied with their purchase whether they plan on doing their own installation or having it done professionally by a trusted mechanic shop in Indianapolis.
Real customer testimonials
val C
Rated this company 1/5
If I could give ZERO STARS, I WOULD. This place tosses you to a looping message, the guy in the phone DOESN’T LISTEN, despite constantly repeating the parts request. The machine hangs up on you. The lady gives wrong directions to the place, doesn’t know if they are north or south of Washington, completely ignorant, refused to apologize. People who work there have no respect for your time and are completely incompetent and rude. I even had parts puller try and provoke a violent encounter with me once years ago. Last place to ever go to. Period.
High Powered
Rated this company 1/5
Years ago this place was great. Unfortunately after the new ownership this place has gone downhill DRASTICALLY. Extremely poor customer service and high prices. Many times I can find the part I need for the same price if not less on Ebay or similar vendors, direct shipped to my house.
Response to owner: This review is most definitely for the right company. I noticed that you deleted my other review I left a while back so felt the need to post again. It’s a shame what you turned this place into.
P “QueenTehuti” J
Rated this company 1/5
I can literrally attest to the reviews before me. I just called and the kindest guy answered my question…said there WAS a part and needed to transfer me to that dept for pricing/pulling. 8mins later…still holding so i just hung up!
ID PROBABLY TRY ELSEWHERE BECAUSE THIS IS WHAT EVERY REVIEW BEFORE ME STATED!!!!
I will never waste my time with this company again
wednesday, march 16, 2022 @10:20am
hedont loveyou5
Rated this company 1/5
Would not recommend it. On the line with a automatic recording from a guy name Anthony. Don’t waste your time. Go to Pick a part or upullandpay
Matt Bishop
Rated this company 1/5
Absolutely worst place I’ve ever been if the 20 plus junk yards I’ve ever been. They pulled the wrong part and wouldn’t refund my money and didn’t have a replacement part either. Same thing happened to the customer before me and after me. It feels like a scam and definitely bad for business. On 6-22-21 (7 days later) I’ve tried contacting AJ like mentioned in the post by leaving 2 voice-mails and calling front desk numerous times and I’m getting nothing. I wanted to just talk about what can be done in the future to confirm the customer is getting the correct part or that indeed they asked for the wrong part. And by the way the person before me left before me, I don’t like being called a liar. I confirmed 3 different times on the year of the vehicle. 1st asking if you had the parts, 2nd calling back confirming I wanted the parts, and 3rd showing up for the parts to be pulled. I didn’t ask for the manager because the guy behind the counter gave me the impression he was when telling the other aggravated employee to take a walk and calm down. I still should’ve asked for a manager you’re right about that part only. When you want to talk over the phone it’s in the 2 voice-mails I left you
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