J Doogs
Two stars now, not specifically for this specific location, but the LKQ company as a whole. I’ve been going to U-pull-it for years then LKQ bought out the company and all the locations in Chicagoland and renamed it LKQ pick-your-part . There used to be a half price day once a week and half price holiday weekends. Prices were exceptionally reasonable for the most part. Overall nice customer service. The problem I have with LKQ now is once upon a time they had a online membership, and email alerts called a “garage” that they abandoned soon after it was developed. They got lazy. Then the entry fee went to $3. After that the prices just artificially gouged way higher in 2022. Another problem no other junk yard does is pay extra now for a warranty!? WHO DOES THAT! Industry standard is a set price with a warranty. So not only did they increase prices way high, but you will buy the part as is no return unless you pay EXTRA FOR A WARRANTY!! Sorry after 20 years of going to LKQ and spending thousands a year at all of the locations around Chicago and the one in Rockford, I’m now shopping around for better yards with better prices. This is a rob. Absolutely disappointed in pushing the limits to rob customers pockets. Disappointed ain’t even the word, maybe frustrated, aggravated, maybe simply mad. The current business model is junk. These corporations are simply price gouging and that’s a dishonor to being a good business.